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| Michael J. LaCosta M. Silver Associates (212) 754-6500 michael@msilver-pr.com Lisa Beers
WATERFORD HOTEL GROUP RECOGNIZED BY MARRIOTT INTERNATIONAL FOR GUEST SATISFACTION AND BEST NEW FULL SERVICE HOTEL Guests Say Property Management Company Provides Best Overall Guest Satisfaction WATERFORD, CT (October 26, 2005) – Success in the hotel industry depends on numerous factors, none more important than guest satisfaction and quality facilities. The Waterford Hotel Group prides itself on providing the best service and hotel facilities to Marriott guests, a commitment that extends from the smallest toddler to the most seasoned business traveler. That commitment just received an even stronger confirmation at the recent Marriott International annual full-service hotel MINA conference. Based solely on guest survey results, Marriott presented the Waterford Hotel Group with two 2005 MINA Awards, which recognize top owners and franchisees amongst Marriott’s full-service hotels and resorts. The company received a Guest Focus Award for Overall Satisfaction within Marriott full service brands, and the Best New Product Award for the recently opened Marriott Hartford Downtown. “This is an outstanding honor, as Marriott guests recognized the company for its commitment to making sure their overall Marriott hotel experience was exceptional,” said Len Wolman, chairman and CEO of Waterford Hotel Group. “Being recognized by customers is the only sure fire way to know that you’re meeting and exceeding their expectations, which is exactly what our hotels do on a daily basis. I’d like to congratulate everyone associated with Waterford Hotel Group for their outstanding efforts and thank them for helping to make our full-service Marriott’s the most preferred among travelers.” About Waterford Hotel Group
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